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Return and Refund Policy
Wesgarde will not accept products returned without Wesgarde’s prior consent. For products that are approved for return, Wesgarde will provide an RMA (Return Merchandise Authorization) number that must be identified on the return shipping container. No return of products will be accepted without a RMA number issued by Wesgarde. A description stating the reason for the return must be included with the returned products. The returned items must be in the original packaging, in the original condition and shipped by prepaid freight from customer. RMAs cannot be issued for NCNR products. NCNR products are not returnable.
Customers should contact their Wesgarde Sales associate to get an RMA (Return Merchandise Authorization) number. All returns are subject to inspection prior to credit being processed. Any credits taken or used prior to issuance by Wesgarde may incur a $75 non-compliance late charge which will be invoiced as such.